Atlantis Aquaventure is closed today due to weather conditions. But hey, good news – The Lost Chambers Aquarium is still open and ready for some epic fun!

Terms & Conditions

Aquaventure Waterpark

  • Aquaventure Waterpark ticket sales are final and are 100% non-refundable
  • Complimentary admission to Aquaventure Waterpark is available to Atlantis resort guests for every night’s stay
  • Aquaventure Waterpark is a water facility. Please enter all pools and attractions feet first for your safety. Diving is not permitted anywhere in the resort or Aquaventure Waterpark
  • Lifejackets are available at different locations around Aquaventure Waterpark. Ask a lifeguard for assistance
  • Lifejackets are required for all swimmers under 1.2 metres (48”) and recommended for weak or inexperienced swimmers of all ages
  • For the enjoyment of all guests, queue-jumping or saving a place in the queue is strictly prohibited. Guests who violate this policy may be asked to leave Aquaventure Waterpark. Guests may not exit a queue and return to the same position for any reason. For those looking to skip the queues, we recommend purchasing an AquaXpress fast pass for the day
  • Trident Tower: All riders must be a minimum of 1.2 metres (48”) tall to ride
  • Vortex and Immortal Falls: Recommended for strong swimmers only
  • Tower of Neptune: All riders must be a minimum of 1.2 metres (48”) tall to ride
  • Tower of Poseidon: All riders must be a minimum of 1.2 metres (48”) tall to ride Poseidon’s Revenge and Slitherine. For Zoomerango and Aquaconda, riders must be a minimum of 1.07 metres (42’’). Children from 1.07 metres (42’’) to 1.2 metres (48’’) are required to be accompanied by an adult
  • Selfie Sticks, Handheld Go Pro, and/or other action cameras are not allowed on any slides
  • Mobile phones are only allowed if safely secured in a waterproof neck pouch on Aquaventure Waterpark slides, except for the Vortex body slide
  • Shoes and Aqua Socks with thick and/or rubber soles are not allowed on the slides
  • To avoid injury to yourself and others please always walk and do not run
  • Intoxicated guests will be refused entry to Aquaventure Waterpark
  • The lifeguard staff is present for your safety, please follow the safety instructions of the lifeguard staff at all times or risk injury to yourself or others. Improper conduct, unruly behaviour and horseplay are not permitted and will result in your removal from the attraction and/or property
  • Children under 1.2 metres (48”) should be always supervised by a responsible adult. Lifeguards are present for the safety of all guests but there is no substitute for the constant supervision of your children and others you are responsible for
  • Eyeglasses and jewellery should be removed before riding. Aquaventure Waterpark is not responsible for lost items, staff are not permitted to hold personal property. Please use the lockers to store your belongings
  • Aquaventure Waterpark attractions are body active, participatory activities. You should be a strong swimmer to participate. As with any such activity, there are risks of injury. Overturning and/or collisions are possible while riding. Grasp the tube handles firmly and be careful to avoid other riders. Please observe each attraction in advance and decide if it is safe to participate. You are the best judge of your and those under your supervision’s abilities and limitations. Aquaventure Waterpark cannot be responsible for injuries or accidents
  • Aquaventure Waterpark attractions are not recommended for expectant mothers, persons with a history of neck, back, joint or heart problems, or persons overweight or with physically limiting conditions. Guests with injuries (casts, bandages, etc.) or contagious diseases are not permitted at the attractions
  • Regular nappies/diapers are not allowed in any pool or attraction. Swim nappies/diapers are available in all gift shops
  • Appropriate swimwear must be worn at all times. Management reserves the right to deny any guest in inappropriate swimwear
  • Acceptable swimwear: one-piece/two-piece swimsuit, speedo, rash guard, board shorts and burkini
  • Unacceptable swimwear: abayas, sarees, cotton tops/bottoms, jeans, long pants, undergarments, street clothing and sheer/see-through items or other material deemed inappropriate
  • We request that Aquaventure Waterpark guests observe and respect cultural sensitivities which relate to this part of the world
  • Visitors are not allowed to bring food or beverages, glassware, or alcohol into Aquaventure Waterpark
  • Aquaventure Waterpark reserves the right to inspect all bags for any such items
  • Shark Safari experience includes FREE same-day access to Aquaventure Waterpark
  • All our fun and educational dolphin and sea lion experiences include FREE same-day access to Aquaventure Waterpark
  • Use of the Surf’s Up wave rider is included in the Aquaventure Waterpark ticket price
  • Private Cabanas and Premium Seating: guests can relax and unwind in a selection of private cabanas (family, medium, large, and extra-large cabanas). Premium seating is also available throughout the waterpark offering complimentary amenities
  • The management of Aquaventure Waterpark reserves the right to restrict some of the attractions or to amend the operational hours without any prior notice, for example, due to adverse weather conditions or any required maintenance
  • The management of Aquaventure Waterpark reserves the right to interpret these guidelines based on the unique circumstances of any given situation. Further, any issues not specifically referenced by these guidelines will be handled in the best interests of all affected parties
  • Aquaventure Waterpark is committed to providing the best possible experience for People of Determination. Guests can contact us in advance for information on the accessibility of our activities and facilities depending on their individual needs. We offer complimentary admission at the gate to those with a disability card and their caregiver. Additionally, up to two accompanying guests can receive a 50% discount on admission and the AquaXpress upgrade, including the People of Determination and their caregiver. Guests requiring assistance can contact a staff member upon arrival, who will be able to assist
Aquaventure Day Pass + Dolphin Encounter
  • Dolphin Encounter experience must be confirmed upon arrival at Aquaventure Ticketing Plaza and redeemed the same day as your Aquaventure Waterpark admission
  • Participants of the Dolphin Encounter must arrive at Aquaventure Ticketing Plaza 30 minutes before the scheduled start time and then at Atlas Village at least 5 minutes before the scheduled start time
  • If a participant arrives after the scheduled start time, they will be considered a “no show”. Please know that your scheduled time is for the mandatory check-in and not for the experience itself
  • The maximum number per pod is 10 participants
  • This experience is for all ages and swimming abilities. All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above. Children 2 years old and below have complimentary access
  • Photos are not included in the Dolphin Encounter however they can be purchased at the Photo Counter

The Lost Chambers Aquarium

  • Guests under 12 years old should be accompanied by an adult for The Lost Chambers Aquarium admission
  • Child price applies to guests between 3 and 7 years old
  • Adult price applies to guests 8 years old and above
  • Children 2 years old and below have complimentary access
  • In our Marine Animal Experiences, participants under the age of 18 must be accompanied by an adult. If an adult does not participate in the experience with the minor, the adult must ensure to be present upon entry and exit of the experience, having given signed consent to Dive staff before the programme
  • Atlantis Day Visitors must purchase an admission ticket to The Lost Chambers Aquarium to participate in the Fish Tales Tour
  • Fish Tales Tour guests under 16 years old must be accompanied by a participating and paying adult
  • All marine animal experiences in the Ambassador Lagoon include FREE same-day access to The Lost Chambers Aquarium
  • All our fun and educational dolphin and sea lion experiences include same-day discounted admission rates to The Lost Chambers Aquarium
  • The Lost Chambers Aquarium is committed to providing the best possible experience for People of Determination. Guests can contact us in advance for information on the accessibility of our activities and facilities depending on their individual needs. We offer complimentary admission at the gate to those with a disability card and their caregiver. Additionally, up to two accompanying guests can receive a 50% discount on admission and select activities. Guests requiring assistance can contact a staff member upon arrival, who will be able to assist

Atlas Village

  • For the safety of our animals, all jewellery and accessories (including hair accessories) have to be removed before entering the water
  • For all dolphin experiences, a maximum of 2 children under 12 per adult are accepted
  • All our fun and educational dolphin and sea lion experiences include FREE same-day access to Aquaventure Waterpark and same-day discounted admission rates to The Lost Chambers Aquarium
  • Filming or taking video of any kind is not permitted at Atlas Village
  • Guests with cameras are not allowed in the water or at the animal habitat at any time
  • Closing time is subject to change depending on the season
  • Atlas Village is committed to providing the best possible experience for People of Determination. Guests can contact us in advance for information on the accessibility of our activities and facilities depending on their individual needs. We offer a 50% discount on admission and select activities at the gate to those in possession of a disability card as well as their caregiver. Guests requiring assistance can contact a member of staff upon arrival, who will be able to assist

Cancellation, Refunds and Rescheduling

  • Full refund if the reservation is cancelled at least 72 hours before the scheduled event
  • 50% cancellation fee will be applied from 72 hours up to 24 hours before the experience time
  • 100% cancellation fee will be applied if cancelled within 24 hours of the scheduled event
  • Rescheduling must be made a minimum of 24 hours before the scheduled time
  • A charge of AED 90 per person rescheduling fee will be applied if the request is within 24 hours of the booked experience
  • Rescheduling request is subject to availability
  • No shows are charged at the full price of the booked experience

Dolphin Meet & Greet

  • Participants of the Dolphin Meet & Greet experience must arrive at Atlas Village at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”. Please know that your scheduled time is for the mandatory check-in and not for the experience itself
  • The maximum number per experience is 15 participants
  • This experience is for all ages. All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above. Children 2 years old and below have complimentary access
  • One complimentary printed photo per paid ticket will be provided after the experience

Dolphin Encounter

  • Participants of the Dolphin Encounter must arrive at Atlas Village at least 5 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”. Please know that your scheduled time is for the mandatory check-in and not for the experience itself
  • The maximum number per pod is 10 participants
  • This experience is for all ages and swimming abilities. All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above. Children 2 years old and below have complimentary access
  • Photos are not included in the Dolphin Encounter however they can be purchased at the Photo Counter

Dolphin Swim

  • Participants of the Dolphin Swim experience must arrive at Atlas Village at least 5 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Please know that your scheduled time is for the mandatory check-in and not for the experience itself
  • This experience is for confident swimmers aged 8 and above. All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above
  • The maximum number per pod is 8 participants
  • Guests participating in the Dolphin Swim experience must be confident swimmers and be able to tread water and swim with a mask and snorkel
  • Pregnant guests are not permitted to participate in the experience
  • Photos are not included in the Dolphin Swim experience however they can be purchased at the Photo Counter 

Dolphin Kayak

  • Participants of the Dolphin Kayak must arrive at Atlas Village at least 5 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Please know that your scheduled time is for the mandatory check-in and not for the experience itself
  • The maximum number per timing is 6 participants
  • This experience is for ages 8 and above and all swimming abilities. All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above
  • Photos are not included in the Dolphin Kayak however they can be purchased at the Photo Counter 

Dolphin Paddle

  • Participants of the Dolphin Paddle must arrive at Atlas Village at least 5 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Please know that your scheduled time is for the mandatory check-in and not for the experience itself
  • The maximum number per timing is 6 participants
  • This experience is for ages 12 and above and all swimming abilities. All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above
  • Photos are not included in the Dolphin Paddle however they can be purchased at the Photo Counter

Dolphin Sunrise (For in-house guests only)

  • Participants of the Dolphin Sunrise experience must arrive at Atlas Village at least 5 minutes before the scheduled start time. Pick-up from Aquaventure Ticketing Plaza or The Royal Ticketing Plaza will be 15 minutes before the experience start time
  • If a participant arrives 10 minutes after the scheduled start time, they will be considered a “no show”
  • Please know that your scheduled time is for the mandatory check-in and not for the experience itself
  • This experience is for participants all ages
  • The maximum number is 15 participants
  • Photos are not included in the experience however you are permitted to take photos from the dry beach area

Sea Lion Meet & Greet

  • Participants of the Sea Lion Meet & Greet experience must arrive at Atlas Village at least 15 minutes before the scheduled start time
  • If a participant arrives 5 minutes after the scheduled start time, they will be considered a “no show.” Please know that your scheduled time is for the mandatory check-in and not for the experience itself
  • The maximum number per experience is 15 participants
  • This experience is for all ages. All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above. Children 2 years old and below have complimentary access
  • One complimentary printed photo per paid ticket will be provided after the experience

Sea Lion Encounter

  • Participants of the Sea Lion Encounter experience must arrive at Atlas Village at least 5 minutes before the scheduled start time
  • If a participant arrives 5 minutes after the scheduled start time, they will be considered a “no show.” Please know that your scheduled time is for the mandatory check-in and not for the experience itself
  • The maximum number per experience is 10 participants
  • This experience is for 8 years old and above. All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above
  • Photos are not included in the Sea Lion Encounter experience however they can be purchased at the Photo Counter 

Dolphin Encounter Add-On

  • The Dolphin Encounter experience must take place on the same day as your visit to Aquaventure Waterpark
  • All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above
  • You can either lock in your preferred timeslot in advance by calling the Aquaventure World Call Centre at 04 426 0000 or visit the Aquaventure Ticketing Plaza upon arrival
  • If you do not use your Dolphin Encounter experience on the day of your Aquaventure Waterpark visit, it will be considered a no-show and will not be refunded
  • Please take careful note of the age, pregnancy, and swimming ability restrictions before booking

Dolphin Discovery Presentation Add-On

  • The Dolphin Discovery Presentation must take place on the same day as your visit to Aquaventure Waterpark
  • Participants of the Dolphin Discovery Presentation must arrive at Atlas Village at least 5 minutes before the scheduled start time.
  • If a participant arrives 10 minutes after the scheduled start time, they will be considered a “no show”
  • This experience is for all ages
  • All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above
  • Children 2 years old and below have complimentary access
  • Photos are not included in the experience however you are permitted to take photos from the dry beach area
  • You can either lock in your preferred timeslot in advance by calling the Aquaventure World Call Centre at 04 426 0000 or visit the Aquaventure Ticketing Plaza upon arrival

Aquaventure Birthday

  • Offer valid for new birthday registrations only
  • The Aquaventure Birthday registration must be completed before your registered birthday date. If you register after your birthday date, you will receive the complimentary admission for the following year
  • The registered guest must present proof of registration via the confirmation email
  • The printed voucher and proof of birth date (Emirates ID or Passport) must be presented upon redeeming your free admission to Aquaventure Waterpark and your discounted Aquaventure Annual Pass. Photocopies, pictures and/or scans of Emirates ID cards and/or Passports or any other form of age identification will not be accepted
  • You can redeem your birthday voucher on your special day or six days before/after your birthday
  • Access to Aquaventure Waterpark is subject to availability and only applies to single admission. Any add-ons are at extra cost
  • The 20% discount for up to two guests on Aquaventure Day Pass applies only to the relevant published gate rate
  • The 10% discount on the Aquaventure Annual Passes is only applicable to Silver Trident or Gold Trident. It is valid for new bookings made at the Aquaventure Ticketing Plaza for the birthday celebrant and up to two accompanying guests
  • Additional guests must be present with the birthday celebrant on the day of the birthday redemption to avail of this offer
  • Blackout dates do not apply; however, the offer is subject to availability and change
  • Offer is not valid for The Lost Chambers Aquarium
  • The offer is not valid in conjunction with any other promotion or offer
  • Offer valid via www.aquaventurebirthday.com
  • Voucher is non-transferable, non-refundable, not for resale, void if altered, and will not be replaced if lost, stolen or damaged. It may be confiscated without restitution for misuse
  • Offer redeemable once per birthday, per year
  • Children 12 years old and below must be accompanied by an adult
  • Standard Aquaventure Waterpark terms and conditions apply

Aquarium Experiences

Dive Discovery
  • Dive Discovery takes place in the Ambassador Lagoon at The Lost Chambers Aquarium
  • Participants of the experience must arrive at The Lost Chambers Aquarium entrance at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Our maximum group size is 4 participants
  • Participants must complete a medical history questionnaire and an Atlantis disclaimer form before entering the water
  • Participants must wear appropriate swimsuits and should arrive dressed and prepared to get wet
  • Wetsuits are required and will be provided
  • Participants should be aware that all our experiences are conducted in English
  • The minimum age requirement for participation in the Dive Discovery experience is 10 years old
  • Participants under the age of 18 must be accompanied by an adult. If an adult does not participate in the experience with the minor, the adult must ensure to be present upon entry and exit of the experience, having given signed consent to Dive staff in advance
  • Please note the following items of equipment are not permitted: dive knives, spearguns, and flashlights
  • After experiencing Dive Discovery, a 12-hour minimum interval is required before any high-altitude excursion (300 metres or more), such as The Dubai Balloon, flying, a helicopter ride, a visit to the top of Burj Khalifa or Sky Diving
  • Pregnant guests are not permitted to participate in the experience
  • Not suitable for any guests who are claustrophobic, have a fear of confined spaces or fear of being surrounded by marine life
  • We offer a 50% discount for People of Determination and their caregiver. The ability to participate in the Dive Discovery experience is subject to the completion of the medical questionnaire
  • Intoxicated participants will be refused to participate in the experience
Ultimate Snorkel
  • Ultimate Snorkel takes place in the Ambassador Lagoon at The Lost Chambers Aquarium
  • Participants of the experience must arrive at The Lost Chambers Aquarium entrance at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Our maximum group size is 8 participants
  • Participants must complete a medical history questionnaire and an Atlantis disclaimer form before entering the water
  • Participants must wear appropriate swimsuits and should arrive dressed and prepared to get wet
  • Wetsuits and life jackets are required and will be provided
  • Participants should be aware that all our experiences are conducted in English
  • The minimum age requirement for participation in the Ultimate Snorkel experience is 6 years old
  • Participants under the age of 18 must be accompanied by an adult. If an adult does not participate in the experience with the minor, the adult must ensure to be present upon entry and exit of the experience, having given signed consent to Dive staff in advance
  • Pregnant guests are not permitted to participate in the experience
  • We offer a 50% discount for People of Determination and their caregiver
  • Intoxicated participants will be refused to participate in the experience
Shark Safari
  • Shark Safari takes place in the Shark Lagoon at Aquaventure Waterpark
  • Participants of the experience must arrive at Aquaventure Ticketing Plaza at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Our maximum group size is 4 participants
  • Participants must complete a medical history questionnaire, and an Atlantis disclaimer form before entering the water
  • Participants must wear appropriate swimsuits and should arrive dressed and prepared to get wet
  • Participants should be aware that all our experiences are conducted in English
  • The minimum age requirement for participation in the Shark Safari experience is 10 years old
  • Participants under the age of 13 must be accompanied by a paying adult
  • The accompanying adult is not required to participate in the experience with the minor, however, they must be present to sign the required waiver forms
  • If the accompanying adult is a non-resort guest and is not participating in the experience, they must purchase a regular Aquaventure Waterpark admission ticket
  • Guests should make their way to the Shark Lagoon before the scheduled start time
  • After experiencing Shark Safari, a 12-hour minimum interval is required before any high-altitude excursion (300 metres or more), such as The Dubai Balloon, flying, a helicopter ride, a visit to the top of Burj Khalifa or Sky Diving
  • Pregnant guests are not permitted to participate in the experience
  • Not suitable for any guests who are claustrophobic, have a fear of confined spaces or a fear of being surrounded by marine life
  • We offer a 50% discount for People of Determination and their caregiver. The ability to participate in the Shark Safari experience is subject to the completion of the medical questionnaire as well as the ability to climb up and down the entry ladder with the Shark Safari helmet, independently and without assistance
  • Intoxicated participants will be refused to participate in the experience
Aquatrek Xtreme
  • Aquatrek Xtreme takes place in the Ambassador Lagoon at The Lost Chambers Aquarium
  • Participants of the experience must arrive at The Lost Chambers Aquarium entrance at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Our maximum group size is 4 participants
  • Participants must complete a medical history questionnaire, and an Atlantis disclaimer form before entering the water
  • Participants must wear appropriate swimsuits and should arrive dressed and prepared to get wet
  • Wetsuits are required and will be provided
  • Participants should be aware that all our experiences are conducted in English
  • The minimum age requirement for participation in the Aquatrek Xtreme experience is 12 years old
  • Participants under the age of 18 must be accompanied by an adult. If an adult does not participate in the experience with the minor, the adult must ensure to be present upon entry and exit of the experience, having given signed consent to Dive staff in advance
  • After experiencing Aquatrek Xtreme, a 12-hour minimum interval is required before any high-altitude excursion (300 metres or more), such as The Dubai Balloon, flying, a helicopter ride, a visit to the top of Burj Khalifa or Sky Diving
  • Pregnant guests are not permitted to participate in the experience
  • Not suitable for any guests who are claustrophobic, have a fear of confined spaces or fear being surrounded by marine life
  • We offer a 50% discount for People of Determination and their caregiver. The ability to participate in the Aquatrek Xtreme experience is subject to the completion of the medical questionnaire as well as the ability to climb up and down the entry ladder with the Aquatrek Xtreme helmet, independently and without assistance
  • Intoxicated participants will be refused to participate in the experience
Dive Explorer
  • Dive Explorer takes place in the Ambassador Lagoon at The Lost Chambers Aquarium
  • Participants of the experience must arrive at The Lost Chambers Aquarium entrance at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Our maximum group size is 4 participants
  • Participants must have a current SCUBA certification card from a reputable Dive organization, including, but not limited to PADI, NAUI, CMAS, BSAC, or SSI
  • Please note the following items of equipment are not permitted: dive knives, spearguns and flashlights
  • Participants must complete a medical history questionnaire and an Atlantis disclaimer form before entering the water
  • Participants must wear appropriate swimsuits and should arrive dressed and prepared to get wet
  • Wetsuits are required and will be provided
  • Participants should be aware that all our experiences are conducted in English
  • The minimum age requirement for participation in the Dive Explorer experience is 10 years old
  • Participants under the age of 18 must be accompanied by an adult. If an adult does not participate in the experience with the minor, the adult must ensure to be present upon entry and exit of the experience, having given signed consent to Dive staff in advance
  • After experiencing Dive Explorer, a 12-hour minimum interval is required before any high-altitude excursion (300 metres or more), such as The Dubai Balloon, flying, a helicopter ride, a visit to the top of Burj Khalifa or Sky Diving
  • Pregnant guests are not permitted to participate in the experience
  • Not suitable for any guests who are claustrophobic, have a fear of confined spaces or fear of being surrounded by marine life
  • We offer a 50% discount for People of Determination and their caregiver. The ability to participate in the Dive Explorer experience is subject to the completion of the medical questionnaire
  • Intoxicated participants will be refused to participate in the experience
Predator Dive
  • Predator Dive takes place in the Ambassador Lagoon at The Lost Chambers Aquarium
  • Participants of the experience must arrive at The Lost Chambers Aquarium entrance at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Our maximum group size is 4 participants
  • Participants must have a current SCUBA certification card from a reputable Dive organization, including, but not limited to PADI, NAUI, CMAS, BSAC, or SSI
  • Please note the following items of equipment are not permitted: dive knives, spearguns and flashlights
  • Participants must complete a medical history questionnaire and an Atlantis disclaimer form before entering the water
  • Participants must wear appropriate swimsuits and should arrive dressed and prepared to get wet
  • Wetsuits are required and will be provided
  • Participants should be aware that all our experiences are conducted in English
  • The minimum age requirement for participation in the Predator Dive is 10 years old
  • Participants under the age of 18 must be accompanied by an adult. If an adult does not participate in the experience with the minor, the adult must ensure to be present upon entry and exit of the experience, having given signed consent to Dive staff in advance
  • After experiencing Predator Dive, a 12-hour minimum interval is required before any high-altitude excursion (300 metres or more), such as The Dubai Balloon, flying, a helicopter ride, a visit to the top of Burj Khalifa or Sky Diving
  • Pregnant guests are not permitted to participate in the experience
  • Not suitable for any guests who are claustrophobic, have a fear of confined spaces or fear of being surrounded by marine life
  • We offer a 50% discount for People of Determination and their caregiver. The ability to participate in the Predator Dive experience is subject to the completion of the medical questionnaire
  • Intoxicated participants will be refused to participate in the experience
Shark Snorkel
  • Shark Snorkel takes place in the Shark Lagoon at Aquaventure Waterpark
  • Participants of the experience must arrive at Aquaventure Ticketing Plaza at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered a “no show”
  • Our maximum group size is 5 participants
  • Participants must complete an Atlantis disclaimer form before entering the water
  • Participants must wear appropriate swimsuits and should arrive dressed and prepared to get wet
  • Life jackets are required and will be provided
  • Participants should be aware that all our experiences are conducted in English
  • The minimum age requirement for participation in the Shark Snorkel experience is 6 years old
  • Participants under the age of 13 must be accompanied by a paying adult
  • The accompanying adult is not required to participate in the experience with the minor under 13 years old, however, they must be present to sign the required waiver forms
  • If the accompanying adult is a non-resort guest and is not participating in the experience, they must purchase a regular Aquaventure Waterpark admission ticket
  • Guests should make their way to the Shark Lagoon before the scheduled start time
  • Pregnant guests are not permitted to participate in the experience
  • We offer a 50% discount for People of Determination and their caregiver
  • Intoxicated participants will be refused to participate in the experience

Aquaventure Annual & Season Passes

Passholder Benefits:

Aquaventure Annual Pass - Bronze Trident
  • 365-day access to Aquaventure Waterpark
  • Daily Aquaventure Waterpark Early Access (Following in-house guest timings)
Aquaventure Annual Pass - Silver Trident
  • 365-day access to Aquaventure Waterpark
  • Daily Aquaventure Waterpark Early Access (Following in-house guest timings)
  • 365-day access to The Lost Chambers Aquarium
  • 20% off for up to four accompanying guests to Aquaventure Waterpark
  • 20% off for up to four accompanying guests to The Lost Chambers Aquarium
  • 50% off Dolphin Experiences for passholder
  • 20% off Food & Beverage across Aquaventure (Barracudas, Splashers, Snappers, Waves, Poseidon’s Ice, Poseidon’s Greens, Medusa’s Noodles, Hydra’s Flaming Fryer and Beach Buns Food Truck)
  • 20% off Retail merchandise across Aquaventure
  • 10% off Large and Extra-Large Cabanas
Aquaventure Annual Pass - Gold Trident
  • 365-day access to Aquaventure Waterpark
  • Daily Aquaventure Waterpark Early Access (Following in-house guest timings)
  • 365-day access to The Lost Chambers Aquarium
  • 20% off for up to four accompanying guests to Aquaventure Waterpark
  • 20% off for up to four accompanying guests to The Lost Chambers Aquarium
  • 50% off Dolphin Experiences for passholder
  • 20% off Food & Beverage across Aquaventure (Barracudas, Splashers, Snappers, Waves, Poseidon’s Ice, Poseidon’s Greens, Medusa’s Noodles, Hydra’s Flaming Fryer and Beach Buns Food Truck)
  • 20% off Retail merchandise across Aquaventure
  • 10% off Large and Extra-Large Cabanas
  • One towel with every visit
  • Two free Dolphin Experiences (One Dolphin Encounter or one Dolphin Paddle/Kayak experience)
  • Complimentary Valet Parking (Based on Availability)
Aquaventure Season Pass
  • 90 days of unlimited access to the Aquaventure Waterpark
  • 90 days of unlimited access to The Lost Chambers Aquarium
  • Up to 20% off dolphin and sea lion experiences for passholder


Terms and Conditions:

Aquaventure Season Pass
  • Guests must present a valid and physical Emirates ID
  • Blackout dates: Not applicable
  • Aquaventure Season Pass may be renewed at Aquaventure Waterpark Ticketing Plaza under the discounted rate within 30 days after the initial Aquaventure Season Pass ending date
  • The starting date of the renewed Aquaventure Season Pass will be automatically set to the initial ending date of the previously purchased Aquaventure Season Pass
  • UAE Resident Gate Rate is applicable for up to 20% off dolphin and sea lion experiences
  • Aquaventure Season Pass is valid for 90 days from the activation date and it is non-transferable
  • Standard Aquaventure Waterpark terms and conditions apply
  • Standard The Lost Chambers Aquarium terms and conditions apply
  • Standard Atlas Village terms and conditions apply
Aquaventure Annual Pass - Bronze Trident
  • Resident guests must present a valid and physical Emirates ID
  • Tourists must present a valid passport
  • A valid Aquaventure Annual Pass is required at all times to avail all discounts and access to all other areas
  • The Aquaventure Annual Pass is valid for 365 days from activation and non-transferable. Must be used by the named individual on the card. Violation of these terms may result in cancellation or blocking of the membership
  • Renewable within 30 days of the initial pass ending date at Aquaventure Ticketing Plaza. The new pass will automatically start on the initial ending date of the previous pass
  • Expired passes must be returned for a new validated pass with a new expiry date
  • Lost passes require guest verification (membership number, confirmation number, email, and passholder name) for a replacement fee of AED 50. The new pass can be activated from the date of the old pass’s expiry, with any unused days added to the new validity period
  • Standard Aquaventure World terms and conditions apply
Aquaventure Annual Pass - Silver Trident
  • Resident guests must present a valid and physical Emirates ID
  • Tourists must present a valid passport
  • A valid Aquaventure Annual Pass is required at all times to avail all discounts and access to all other areas
  • Offers and discounts are non-refundable, exchangeable for cash and cannot be combined with any other offer
  • Discount applicable to Aquaventure Waterpark and The Lost Chambers Aquarium for up to four accompanying guests at the time of visit:
    • 20% off UAE Resident Gate Rate can only be availed when Emirates ID is presented, otherwise, 20% off
      General Admission will apply
  • Discount applicable for Dolphin Experiences at the time of visit:
    • 50% off UAE Resident Gate Rate can only be availed when Emirates ID is presented, otherwise, 50% off
      General Admission will apply (Available for passholders only)
  • Discount applicable for Food & Beverage across Aquaventure
    • 20% off Food & Beverage at Barracudas, Splashers, Snappers, Waves, Poseidon’s Ice, Poseidon’s Greens, Medusa’s Noodles, Hydra’s Flaming Fryer and Beach Buns Food Truck (Available for passholders only)
  • Discount applicable for Retail merchandise across Aquaventure
    • 20% off on select Aquaventure retail items (Available for passholders only)
  • Discount applicable for Cabanas
    • 10% off Large and Extra-Large cabanas only available for same-day purchases when the passholder is in the park based on availability. Pre-bookings cannot be made at this discounted rate
  • The Aquaventure Annual Pass is valid for 365 days from activation and non-transferable. Must be used by the named individual on the card. Violation of these terms may result in cancellation or blocking of the membership
  • Renewable within 30 days of the initial pass ending date at Aquaventure Ticketing Plaza. The new pass will automatically start on the initial ending date of the previous pass
  • Expired passes must be returned for a new validated pass with a new expiry date
  • Lost passes require guest verification (membership number, confirmation number, email, and passholder name) for a replacement fee of AED 50. The new pass can be activated from the date of the old pass’s expiry, with any unused days added to the new validity period
  • Standard Aquaventure World terms and conditions apply
Aquaventure Annual Pass - Gold Trident
  • Resident guests must present a valid and physical Emirates ID
  • Tourists must present a valid passport
  • A valid Aquaventure Annual Pass is required at all times to avail all discounts and access to all other areas
  • Offers and discounts are non-refundable, exchangeable for cash and cannot be combined with any other offer
  • Discount applicable to Aquaventure Waterpark and The Lost Chambers Aquarium for up to four accompanying guests at the time of visit:
    • 20% off UAE Resident Gate Rate can only be availed when Emirates ID is presented, otherwise, 20% off
      General Admission will apply
  • Discount applicable for Dolphin Experiences at the time of visit:
    • 50% off UAE Resident Gate Rate can only be availed when Emirates ID is presented, otherwise, 50% off
      General Admission will apply (Available for passholders only)
  • Discount applicable for Food & Beverage across Aquaventure
    • 20% off Food & Beverage at Barracudas, Splashers, Snappers, Waves, Poseidon’s Ice, Poseidon’s Greens, Medusa’s Noodles, Hydra’s Flaming Fryer and Beach Buns Food Truck (Available for passholders only)
  • Discount applicable for Retail merchandise across Aquaventure
    • 20% off on select Aquaventure retail items (Available for passholders only)
  • Discount applicable for Cabanas
    • 10% off Large and Extra-Large cabanas only available for same-day purchases when the passholder is in the park based on availability. Pre-bookings cannot be made at this discounted rate
  • One complimentary towel with every visit (Available for passholders only)
  • Two free Dolphin Experiences per year (Available for passholders only)
    • Guests can choose one Dolphin Encounter or one Dolphin Paddle/Kayak experience
  • Complimentary Valet Parking is based on availability
  • The Aquaventure Annual Pass is valid for 365 days from activation and non-transferable. Must be used by the named individual on the card. Violation of these terms may result in cancellation or blocking of the membership
  • Renewable within 30 days of the initial pass ending date at Aquaventure Ticketing Plaza. The new pass will automatically start on the initial ending date of the previous pass
  • Expired passes must be returned for a new validated pass with a new expiry date
  • Lost passes require guest verification (membership number, confirmation number, email, and passholder name) for a replacement fee of AED 50. The new pass can be activated from the date of the old pass’s expiry, with any unused days added to the new validity period
  • Standard Aquaventure World terms and conditions apply

Youth Programmes

Cancellation, Refunds and Rescheduling
  • Full refund if the reservation is cancelled at least 72 hours before the scheduled event
  • 50% cancellation fee will be applied from 72 hours up to 24 hours before the experience time
  • 100% cancellation fee will be applied if cancelled within 24 hours of the scheduled event
  • Rescheduling must be made a minimum of 24 hours before the scheduled time
  • A charge of AED 90 per person rescheduling fee will be applied if the request is within 24
  • hours of the booked experience
  • Rescheduling request is subject to availability
  • No shows are charged at the full price of the booked experience
Marine Explorers
  • Participants of the programme must arrive at The Lost Chambers Aquarium entrance at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered as a “no show”
  • If a participant is a non-resort guest, their Aquaventure Waterpark ticket is included and will be issued to them at The Lost Chambers Aquarium. For Atlantis resort guests, complimentary admission to Aquaventure Waterpark is available
  • All participants must be accompanied by an adult of 18 years old or above for the full duration of the programme
  • If the adult is only an observer of the programme they will not be allowed to participate in the water during the programme. If the adult is a non-resort guest, they will be required to pay a regular Aquaventure
  • Waterpark admission ticket. This ticket can be purchased upon check-in at The Lost Chambers Aquarium or online
  • The maximum number per programme is 6 participants
  • One adult can supervise up to 4 children
  • Pre-booking is recommended and must include pre-payment, however, walk-ins will still be accommodated if spaces are available and within the time frame of transit
  • The programme is fully delivered in English
  • Participants must be a minimum of 3 years old to participate in this programme
  • Participants must be dressed in appropriate swimwear upon arrival at Aquaventure’s Shark Lagoon and must be prepared to get wet and be comfortable in knee-deep water Participants will be handling seafood to feed our animals. Please declare if the participant has any allergies or religious concerns with seafood
  • Marine Educator will escort guests by buggy to Aquaventure’s Shark Lagoon
Shark Specialist
  • Participants of the programme must arrive at The Lost Chambers Aquarium at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered as a “no show”
  • Pre-booking is recommended and must include pre-payment
  • The maximum number per programme is 5 participants
  • Participants must be a minimum of 8 years old and a maximum of 14 years old to participate in this programme
  • A Parent or Guardian must sign the Registration and Release form and bring the form with them on the day of the programme
  • Photo and video recording are not allowed during the programme, however, a resort photographer will accompany the participants during their experience. These photos are available afterwards for purchase.
  • One photo is complimentary and included in the programme
  • The programme is fully delivered in English
  • Participants need to wear fully covered shoes (no flip flops or sandals which expose toes or heels)
  • No Parents or Guardians will be permitted to accompany the participants and therefore must be self-sufficient
  • Participants will be handling seafood to feed our marine animals. Please declare if the participant has any allergies or religious concerns in relation to seafood
Dolphin Specialist
  • Participants of the programme must arrive at the Aquaventure Ticketing Plaza at least 15 minutes before the scheduled start time
  • If a participant arrives 15 minutes after the scheduled start time, they will be considered as a “no show”
  • Pre-booking is recommended and must include pre-payment
  • The maximum number per programme is 5 participants
  • Participants must be a minimum of 8 years old and maximum of 14 years old to participate in this programme
  • A Parent or Guardian must sign the Registration and Release form and bring the form with them on the day of the programme
  • Photo and video recording are not allowed during the programme, however, a resort photographer will accompany the participants during their experience. These photos are available afterwards for purchase.
  • One photo is complimentary and included in the programme
  • The programme is fully delivered in English
  • Participants must be comfortable having contact with dolphins
  • Participants are not permitted to carry any kind of jewellery or loose articles during the programme
  • Participants need to wear fully covered shoes (no flip flops or sandals which expose toes or heels)
  • No Parents or Guardians will be permitted to accompany the participants and therefore must be self-sufficient
  • Participants will be handling seafood. Please declare if the participant has any allergies or religious concerns with seafood

Behind The Scenes Tour

Fish Tales Tour
  • Our maximum group size for the Fish Tales Tour is 10 people
  • Atlantis Day Visitors must purchase an admission ticket to The Lost Chambers Aquarium to participate
  • No minimum age requirement
  • Children 2 years old and below have complimentary access
  • Participants under the age of 16 must be accompanied by a participating and paying adult
  • The Lost Chambers Aquarium is a smoke-free facility
  • Participants should be aware that all our programmes are conducted in English
  • Photography and video recording are allowed in all areas
  • Participants should arrive no later than the stated time on the reservation, to commence check-in
  • Pregnant women are welcome to join
  • We are wheelchair and stroller access friendly
Cancellation, Refunds and Rescheduling
  • The Lost Chambers Aquarium ticket sales are 100% non-refundable and should not be resold