Frequently Asked Questions
What time do we open?
You can meet our marine heroes at Atlas Village every day of the year from 9:45am to 6:30pm. Make sure you book in your programme to secure your spot.
Are there any age restrictions?
At Dolphin Bay in Atlas Village, we offer three types of experiences: dry, waist-deep, and deep-water.
The dry and waist-deep water experiences are suitable for all ages and swimming abilities. Children 2 years old and below have complimentary access to Dolphin Meet & Greet and Dolphin Encounter. The deep-water experiences are only suitable for confident swimmers aged 8 and above.
All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above.
The dry and waist-deep water experiences are suitable for all ages and swimming abilities. Children 2 years old and below have complimentary access to Dolphin Meet & Greet and Dolphin Encounter. The deep-water experiences are only suitable for confident swimmers aged 8 and above.
All children under 12 years old must be accompanied by a participating and paying adult of 18 years old and above.
Where are you located?
Dolphin Bay is located in Atlas Village inside Aquaventure Waterpark. To get there, make your way through The Avenues to the Aquaventure Ticketing Plaza and follow the Atlas Village signs for directions.
Do you provide parking?
If you are arriving by car, please park your vehicle at the Aquaventure Waterpark parking area. To reach the parking, turn right at the first roundabout after exiting the tunnel that leads to Atlantis, The Palm. From there, a shuttle will take you to the Aquaventure Ticketing Plaza, where your adventure begins!
What's the price for adults and for children?
The price depends on the type of experience and seasonality. Book your experience online to save up to 30% and lock in your timeslot in advance as there is limited availability.
What is included in my Dolphin experience?
The price includes your interactive dolphin experience, free same-day access to Aquaventure Waterpark, same-day discounted admission rates to The Lost Chambers Aquarium, a locker, towel, juices, and more, depending on the experience you choose. Not just that, one complimentary printed photo per paid ticket will be provided after the Dolphin Meet & Greet experience.
What should I wear?
Wetsuits or vests are provided and required for the Dolphin Encounter. Wetsuits are provided and required for the Dolphin Swim, while lifejackets are optional. For Dolphin Kayak and Dolphin Paddle experiences, lifejackets are provided and necessary. Please note that only Atlas Village wetsuits/vests will be permitted during the experience.
Terms and Conditions
if you’re looking for more detailed information, take a look at the complete list of Terms & Conditions.